Customer Reviews

Read what some of our satisfied insurance customers have to say about CMR Insurance Agency! If you’d like to provide your feedback, please submit your online review.

  • Shannon Marie Long
    I am a new customer as of October of 2015 and I must say that I am impressed!Read Full Review

    “I am a new customer as of October of 2015 and I must say that I am impressed! I have been a lifelong customer of State Farm and unfortunately started to feel the burn of working with a large company. I was lucky enough to connect with Buddy Clark and have felt well taken care of and fully trust that he has my best interests at heart!”

  • Cody Y.
    Carlos Ruiz and his staff were very helpful, and he even saved me moneyRead Full Review

    “You get what you pay for – and you pay for great coverage and excellent customer service with CMR Insurance.

    I’ve been with Erie Insurance since I started driving nine years ago, and I’ve been with CMR for the past two years. Fortunately I haven’t had to use them that often (surprising since the traffic in NOVA is horrendous), but as far as customer service in switching my insurance from PA to VA they were extremely helpful. Carlos Ruiz (not the Phillies catcher) and his staff were very helpful, and he even saved me money by alerting me to the fact that if I get automobile AND renters insurance my yearly premium will be lower than if I just got automobile insurance (so strange). He was very pleasant on the phone, answered my emails quickly, and processed my paperwork in a matter of days, walking me through the process. I now have more coverage with lower premiums!

    Stay away from those large corporate companies and go with the small family-owned business instead. Hopefully after reading this they’ll knock down my premiums a bit too :)”

  • Deb Reid
    ...well taken care of and fully trust that he has my best interests at heart!Read Full Review

    “I am a new customer as of October of 2015 and I must say that I am impressed! I have been a lifelong customer of State Farm and unfortunately started to feel the burn of working with a large company. I was lucky enough to connect with Buddy Clark and have felt well taken care of and fully trust that he has my best interests at heart!”

  • Rachel Garrison
    The CMR team are so helpful and easy to talk to!Read Full Review

    “The CMR team are so helpful and easy to talk to! They get the job done so it’s less stress on the customer!!”

  • Brady Schmidt
    Very helpful team. They're always there when I need them!
  • Jodi Miller
    CMR Insurance Agency provides great customer service!!
  • Gina Thomas
    Carlos and the team at CMR are great!
  • DQ
    He also got me a rate lower than all the other companies... with more coverage.Read Full Review

    “I recently got forced off my parents’ auto insurance with Encompass (really don’t know why my parents chose them) when the office found out I was moving into an apartment in Virginia from Maryland. In the market for a new insurance policy, I went around requesting quotes online and at local offices and was initially upset with the poor rates I got from the major insurance carriers for mediocre coverage levels.

    I ended up getting in touch with Carlos at CMR while looking for a quote from Erie. He was very helpful in answering my questions as a first time insurance buyer. He also got me a rate lower than all the other companies I got a quote at, with more coverage.

    This office is prompt when answering calls and I found the other staff members easy to talk to even though I primarily worked with Carlos.”

  • HD
    ...chose to work with Carlos at CMR because he was responsive,...Read Full Review

    “After 10 years, I decided to get a car in Virginia, and began researching Car Insurance options. Erie Insurance is one of the top four rated firms in VA, so I looked at them, the other three, plus USAA and AAA. Erie offered more coverage at the same price as USAA and AAA. Then, I interviewed a few insurance agents, and chose to work with Carlos at CMR because he was responsive, kindly and easily answered my questions (of which I had a lot), and helped me understand the different options within the car and renter’s policies so I could choose options that I felt most comfortable with. I just signed a week ago. Hopefully, I will not have to use the insurance, but if I do, I’ll update my posting.”

  • SK
    Carlos is your guy if you want to be confident about your auto insurance.Read Full Review

    “Great service with a highly attentive agent and all for the best value. Carlos is your guy if you want to be confident about your auto insurance.”

  • MV
    He recognized that I was a new college grad and walked me through my options.Read Full Review

    “I moved from Pennsylvania to northern Virginia a year ago, and Carlos made it really easy for me to get car and renters insurance with the perfect amount of coverage for a great price! He recognized that I was a new college grad and walked me through my different options. A few weeks ago I moved away from Virginia, and he assisted me in canceling my insurance. Thanks, Carlos!”